Last updated on: 5 December 2022
Your privacy is important to us. This Privacy and Cookies Policy (“Policy”) explains the what, how and why of processing information that can be used to directly or indirectly identify an individual(“Personal Data”) by Opsio AB (hereinafter referred to as ‘Opsio’). Opsio seeks to ensure the highest level of data privacy when offering its variety of quality products and services (“Services”) to our customers and subscribers (collectively “You” or “Users”).
Please read this Policy, which provides all relevant information about the collection and use of Personal Data by Opsio. This Policy applies to the interactions Opsio has with you and the Opsio services.
All Personal Data are processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
For any questions regarding this Policy or any requests regarding the processing of Personal Data by Opsio, please contact us at firstname.lastname@example.org.
Opsio shall process all Personal Data adhering to the general data processing principles:
All and any information stored with Opsio's is treated as strictly confidential. All information is stored securely and is accessed by qualified and authorized personnel only.
When you use our Services or visit our website or receive any service therein, we may require you to provide us with certain personally identifiable information, including but not limited to name, date of birth, age, device ID, log data, personal preferences, location, email address, password, time zone and any other information that you may provide. The data that we request will be retained by us and used as described in this Policy.
Opsio may use third party services that may collect information used to identify you but all such collection of Personal Data shall be done only with your consent.
We use, store, combine and process information, including Personal Data, about you to provide, understand, improve, and develop the Opsio Services, create and maintain a trusted and safer environment and comply with our legal obligations. The Personal Data collected by us are used for the following purposes:
We collect and receive your Personal Data from yourself (including your device) as well as from the following sources:
For more information on how the third-parties named above process your personal data, you may refer their respective privacy and other relevant policies.
We generally retain your personal information for as long as is necessary to provide our services and to comply with our legal obligations. Where your Personal Data is no longer required, Opsio will ensure it is securely deleted.
If you would like to stop us using your personal information, you may request to erase your Personal Data.
Please also note that we may further retain some of your personal information in certain cases including:
Opsio has implemented security measures designed to protect the Personal Data you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our Visitors' and Users' privacy.
Regardless of the measures and efforts taken by Opsio, we cannot and do not guarantee the absolute protection and security of your Personal Data.
We therefore encourage you to take necessary security measures of your own while using our website and Services and avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
If you have any questions regarding the security of our Services, you are welcome to contact us at email@example.com.
You are entitled to a range of rights regarding the protection of your Personal Data, which are subject to limitations, restrictions and conditions as laid down in GDPR and applicable law. Those rights are:
Users have the right to lodge a complaint with the national Data Protection Agency in their country of residence in the event where their rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
We assume that all Users of Opsio website and Services have carefully read this Policy and agree to its contents. If someone does not agree with this Policy, they should refrain from using our website and Services. We reserve the right to change our Policy at any time. Continued use of Opsio’s website and Services implies acceptance of the revised Policy.
We will ask for your consent before using information for a purpose other than those set out in this Policy.
Opsio uses functionality cookies to enhance its website’s performance and functionality and tracking cookies which are a specialized type of cookie that can be shared by more than one website or service for legitimate marketing and advertising purposes.
Our Policy may change from time to time. We will post any Policy changes on our website and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).
This Policy shall be governed by and construed in accordance with the laws prevailing in Sweden.
Amended Clause 3 to add additional types of personal data such as password, time zone and any other information that you may provide.
Amended Clause 4 section “To Stay Connected” to add the words “as well as ensure that any issues that may be raised by you with regard to our services are resolved.”
Amended Clause 4 to add “To Resolve Tickets” as an additional use of Personal Data.